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ITIL capacity management ensures the current service and infrastructure capacity can support the delivery of services based on agreed service level targets. In addition, capacity planning can be used to calculate additional resources necessary to support future growth.
29 Απρ 2019 · Below, you will find templates to help you get started with service-level agreements (SLAs), operational-level agreements (OLAs), capacity planning, service availability, service continuity, supplier management, and service catalog management.
ITIL capacity management ensures the current service and infrastructure capacity can support the delivery of services based on agreed service level targets. In addition, capacity planning can be used to calculate additional resources necessary to support future growth.
26 Ιουλ 2023 · This article discusses a free ITIL capacity plan template that helps organizations efficiently manage IT resources. The template helps document existing capacity, forecast future requirements, and identify gaps.
24 Φεβ 2020 · This document provides practical guidance, split into five main sections, for the capacity and performance management ITIL 4 practice.
ITIL capacity management helps you make informed decisions based on existing data and well-designed plans. It takes the guesswork out of IT decisions and improves processes and procedures to keep your company running at optimal performance levels.
The ITIL Capacity Plan is the main deliverable produced by the Capacity Management process, and reflects current and future needs of the business.
