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  1. Log on to the HSBCnet Mobile app and use the ‘Call us’ button to quickly get help when you need it. Since you’re already logged on to the app, you won’t have to answer any security questions before speaking to an agent.

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  2. 26 Μαΐ 2022 · You can exercise your rights, by writing to Customer Service Centre, BX8 1HB and marking the letter for the attention of Rights of Individuals Fulfilment (ROIF). Alternatively, you can contact us via the HSBC UK Mobile Banking App where you can chat to us 24/7, via telephone banking or in branch.

  3. If you don’t currently use our Business Internet Banking service or don’t bank with HSBC then you can complete our online form. Write to us at the following address: Customer Service Centre,

  4. Download and complete the relevant application form and return it to your local branch or send it to: Customer Service Centre, BX8 2HB. Important notes: It's easy to answer your query online. Visit our Help page to find out how. Add your partner, a family member or friend to your account and get more from your HSBC credit card.

  5. You can contact our dedicated team at +32.2.528.08.33. Contact the customer service to the following address [email protected] and get an answer within 24h. A question? Feel free to read the FAQ, you may find the answers!

  6. Need to contact Support? Help us locate the account to assist you with your concern promptly. This article describes what information you will need on hand before contacting us through chat. Account Username - is a system-generated account name upon account creation.

  7. To exercise your rights, you can write to Customer Service Centre, BX8 1HB and addressed ‘for Rights of Individuals Fulfilment (ROIF)’. Alternatively, you can contact us using our first direct Mobile Banking app, where you can chat with us 24/7 or via telephone banking.

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