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  1. 3 Μαρ 2014 · This research aims to investigate the role of Total Quality Management (TQM) as a strategic option for achieving competitive advantage in Architectural Design Firms (ADFs).

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  2. 6 Δεκ 2022 · The quantitative analysis of the interview findings was used to assess the significance of TQM in construction, importance of TQM elements in D&B projects, and suitability of TQM and its...

  3. Key resources xvi 1 Why Quality? 1 1.1 Do I really need this? 3 1.2 What is ‘quality’? 4 1.3 Can quality be managed? 8 1.4 What do clients really want? 10 1.5 How well do we manage our clients’ perceptions? 13 1.6 Why do practices implement quality systems? 16 1.7 Which practices benefi t from adopting QM? 18 Part 1: Sources, resources ...

  4. The key principles of the TQM philosophy include the following: • Quality is based on the customer. • Quality is achieved by employees of all areas and levels.

  5. 1 Ιουν 2019 · Abstract. To achieve the significant level of performance beyond individual companies where the system of quality management is the governing as competitive engine, this article identifies the...

  6. TQM coincides with the rise of the New Public Management (NPM) movement in the 1980s. This movement emphasized private sector approaches to increase government performance. What Is TQM? The term TQM is believed to have been first introduced by Armand Feigenbaum in 1983. # Springer International Publishing Switzerland 2016

  7. This chapter focuses on the identification of the concept of TQM on the basis of the literature review. Section 2.2 presents the concept of TQM from quality gurus. Section 2.3 describes the three well recognized quality award models. Section 2.4 discusses the TQM concept from a number of researchers in the field of TQM.

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