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  1. 3 Ιαν 2024 · For a listing of additional contacts, please visit our phone directory. To address your questions, concerns or special needs, contact the Veteran experience representatives at: 816-861-4700, ext. 52273. or vhakanveo@va.gov Weekday hours: 8 A.M. - 4:30 P.M.

  2. 30 Οκτ 2024 · Find phone numbers and contact information at VA Kansas City Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more. Make an appointment. View all health services. Register for care.

  3. 9 Μαΐ 2022 · If you need help getting care or getting your problems resolved, talk to the Patient Advocate at your VA medical center. We want to provide you with world-class Veteran customer service and this is just one important way in which we do that!

  4. Patient advocates are available at VA medical facilities to listen, document and manage your feedback, including compliments, concerns, complaints, and customer service-related issues.

  5. PATS-R streamlines the process for managing Veteran feedback, and it empowers VA employees to “own” their patient customer’s experience. Over the past six months, the PATS-R deployment team has visited all VA hospitals nationwide to conduct on-site training.

  6. 14 Οκτ 2019 · If you have a dispute about a patient's health care, call the patient advocate at the VA medical center involved. A patient advocate is an employee responsible for taking your complaint and working between different departments to obtain a satisfactory resolution for you, if possible.

  7. Your local patient advocates are available to address: Compliments on VA services received or about specific staff members. Concerns about your health care. Complaints about your health care experience in our facilities. Appeals to clinical decisions.

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