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  1. Web Chat - On the PAL Help Page, click this icon to chat with a Customer Care representative. E-mail Us. For new bookings, rebookings, and other urgent concerns, please call our reservations hotline or chat with us using our non-voice channels. Talk to Us (24/7)

  2. Want to share your travel experience with Philippine Airlines? Visit our PAL Help Page to provide compliment, share a recommendation, request for assistance or file a complaint.

  3. MyPAL Assist Click to Call is a convenient and cost-effective solution for PAL passengers to connect with customer support from anywhere in the world. With just a click, you can quickly initiate a voice call using Voice over Internet Protocol (VoIP), without any additional charges as long as you are connected to the internet.

  4. If you would like to book a flight or make changes to your existing reservation (rebook, reroute, refund), please contact PAL's reservations hotline. For bookings made outside Philippine Airlines' website, ticket offices, or hotline, please contact your travel agent directly.

  5. Changes and requests can be submitted through our Reservations Hotline (+632 8855-8888) or at any PAL Ticket Office. To view our most up-to-date list of phone numbers and ticket office locations, go to the Philippine Airlines Contact Us page.

  6. Philippine Airlines contact details including website, email, and social media pages. We have domestic, international and US 800 phone numbers.

  7. Whether you need assistance with flight information, reservations, lost or damaged luggage, customer relations, or the frequent flyer program, Philippine Airlines has you covered. They also offer a mobile app for convenient access to all their services.

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