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  1. Lubbock Power & Light 1314 Avenue K Lubbock, TX 79401. Business Hours: Monday - Friday 8:00 a.m. to 5:00 p.m. Customer Service. 8 a.m. to 5 p.m. Monday – Friday 5 p.m. to 9 p.m. After-Hours Dispatch Phone: (806) 775-2509 Text or email: CustomerFirst@CityOfLubbockUtilities.com

  2. www.cityoflubbockutilities.com › contact-us › contact-city-of-lubbock-utilitiesContact City of Lubbock Utilities

    Phone: 806-775-2509 *Our interactive phone system lets you manage your account without waiting to speak with a representative. Please have your 10-digit account number when you call.

  3. Municipal Electric Utility for Lubbock, Texas. For customer service, call City of Lubbock Utilities: 806-775-2509

  4. Advanced meters automatically notify us if your power is out, so you don't need to reach out. Track the status of outages on our live outage map. Our staff and crews go to great lengths (and heights) to keep the power on and keep Lubbock safe. Need Help?

  5. Call 806-775-3409 with your bank information or debit or credit card and follow the prompts. Visit one of the many authorized payment centers around Lubbock to pay by cash, debit card or money order. Payments will be processed within two business days. Drop box payments received after 4 p.m. will be processed next business day.

  6. ELECTRIC OUTAGE: To report an electric outage, email or text Lubbock Power & Light at LightsOut@LPandL.com or you may call (806) 775-2509. Please provide your service address, a phone number and any other information you can share about the nature of your outage.

  7. 1314 Ave. K, 5th Floor Lubbock TX 79401 (806) 775-2509 (806) 775-2555 (806) 775-3112; Send Email; Visit Website

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