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Bought less than 24hrs ago? Learn how to submit a refund request with Fan Guarantee | Find out how to contact Customer Services for refund enquiries | Ticketmaster refunds explained.
Contact Us. For any questions or feedback, get in touch with us via email or chat, and we'll be glad to help. Have tickets and need help? Chat With Us. Sign in to Your Account. Find your order in My Tickets. Select the Chat icon. No tickets or can't sign in? Submit a Question. Submit a question if: - You don't have tickets to an event yet.
Ticketmaster Help; Refunds and Exchanges Refunds and Exchanges. Details on our Fan Guarantee, refunds, and exchanges . Refunds and Exchanges ... Accessible Tickets Where Are My Tickets? Entertainment Guides. Festival Finder West End Theatre Concerts & Tours ...
We can only offer refunds or exchanges if an event has been cancelled or rescheduled. If your event has been cancelled or isn’t going ahead on the date originally planned, you'll be able to find more information on our Event Status Updates page.
How do I request a refund? How do I know if my order is eligible for refunds? How do I get a refund if I don't have the same credit or debit card? What happens if I’ve sold my tickets and the event is canceled, postponed or rescheduled? Can I get a refund if I receive a ticket through Ticket Transfer? See all 10 articles
How do I get a refund if I paid for my Ticketmaster Theatre event with a gift card? My Ticketmaster Theatre show was cancelled. Can I exchange my tickets for a different performance? Do you accept SOLT Tokens? Need More Help? Contact us. How to manage your bookings.
If an event is canceled, no action is required to obtain a refund. It will be processed to the original method of payment used at time of purchase as soon as funds are received from the Event Organiser. Different rules apply to transfer and resold tickets (and some others). Refer to your email notification for your available options.
