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  1. Telephone. Toll-Free Number: 1-877-762-7824. Virginia Relay Center (TTY Callers): 1-800-828-1120. Automated Telephone System is available 24 hours. Customer Service Representatives are available Monday - Friday: 7 a.m. - 7 p.m. Email. customerservice@ezpassva.com.

  2. Just call toll-free 1-877-762-7824. E-ZPass operators are available from 7a.m. to 7p.m.

  3. Call the Customer Service Center at 1-877-762-7824; Visit any of our walk-in centers or DMV partner locations; NOTE: You will need the transponder number on the front and the code on the back of the transponder to register.

  4. visit an E-ZPass customer service center (listed above) OR; return the transponder via mail to: E-ZPass Service Center PO Box 1234 Clifton Forge, VA 24422-1234. For more information, visit ezpassva.com or call toll free at 1-877-762-7824. Transponders remain the property of the Virginia Department of Transportation.

  5. E-Zpass, DMV and VDOT Customer Service Centers. Order an E-Zpass or manage your account Department of Motor Vehicles. See all online DMV Services Department of Motor Vehicles.

  6. The E-ZPass On-the-Go kit can be purchased at many DMV customer service centers and DMV Select partners. Refer to the lists below to find the location closest to you. To find out more about E-ZPass On-the-Go kits and transponder types, refer to E-ZPass at DMV.

  7. When you contact our Customer Service Center at 1-877-762-7824 or apply online to open an account or request an additional transponder, the transponder is sent out within two business days. For same day service, pick up an On-the-Go transponder at a retail store (find retailers at https://www.ezpassva.com/EZPages/Retail-Locations.aspx?location ...

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