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  1. Contact us by Phone, Email, or Mail. E-ZPass Virginia customer representatives are available Monday through Friday, except for state holidays. Help is also available through our automated telephone system.

  2. Locate retailers to purchase a transponder or replenish your account and experience our full range of services at one of several walk-in Customer Service Centers.

  3. Just call toll-free 1-877-762-7824. E-ZPass operators are available from 7a.m. to 7p.m.

  4. This time zone converter lets you visually and very quickly convert EST to PST and vice-versa. Simply mouse over the colored hour-tiles and glance at the hours selected by the column... and done! EST stands for Eastern Standard Time. PST is known as Pacific Standard Time. PST is 3 hours behind EST.

  5. When you contact our Customer Service Center at 1-877-762-7824 or apply online to open an account or request an additional transponder, the transponder is sent out within two business days. For same day service, pick up an On-the-Go transponder at a retail store (find retailers at https://www.ezpassva.com/EZPages/Retail-Locations.aspx?location ...

  6. visit an E-ZPass customer service center (listed above) OR; return the transponder via mail to: E-ZPass Service Center PO Box 1234 Clifton Forge, VA 24422-1234. For more information, visit ezpassva.com or call toll free at 1-877-762-7824. Transponders remain the property of the Virginia Department of Transportation.

  7. E-Zpass, DMV and VDOT Customer Service Centers. Order an E-Zpass or manage your account Department of Motor Vehicles. See all online DMV Services Department of Motor Vehicles.