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Customer Support. The Refrigeration Solutions Group (RSG) parts & service teams are dedicated to providing the support you need. To request a warranty service call or get information from the RSG Technical Services team, please submit a service request.
- Warranty Information
The Refrigeration Solutions Group (RSG) parts & service...
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Let us help with your next refrigeration project... To speak...
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- Warranty Information
The Refrigeration Solutions Group (RSG) parts & service teams are dedicated to providing the support you need. To request service or get information from the RSG Technical Services team, please submit a service request. You may also use our toll free parts and service phone number or email: 1-800-388-5253 | rsgservice@refsg.com.
Let us help with your next refrigeration project... To speak with an inside sales specialist call 800-647-1284 or email us at mbsales@refsg.com. Foodservice Equipment Parts Orders, Installation & Warranty. Call 800-684-8988. For parts orders, click or tap here.
We have Master-Bilt freezer and refrigeration troubleshooting tips for popular models, including BLG/TLG Display Cases, BMG/TMG Glass Door Refrigerators, MBGFP Glass Door Freezers, IHC Flash Freezers and HOAM/VOAM Open Air Merchandisers.
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The RSG Technical Service team handles both Master-Bilt and Norlake branded equipment and is available from 7:30 AM - 4:30 PM CST. Level 1 technical service (part identification, warranty verification & access to wiring diagrams and manuals) is available from 7:00 AM - 7:00 PM.
1-800-388-5253 | rsgservice@refsg.com. The RSG Technical Service team handles both Master-Bilt and Norlake branded equipment and is available Monday through Friday from 7:30 AM - 10:00 PM CST and on Saturday from 9:00AM to 6:00PM CST. See the links below for further information.
