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If you're a provider, call our Provider Hotline at 800-686-1516. If you're an Ohio Medicaid member, call our Consumer Hotline at 800-324-8680. Otherwise, follow the links below for additional resources, or complete the Contact Us Form and we'll get back to you.
Ohio Department of Medicaid | 50 West Town Street, Suite 400, Columbus, Ohio 43215. Consumer Hotline: 800-324-8680 | Provider Integrated Helpdesk: 800-686-1516
25 Μαΐ 2018 · Ohio Department of Medicaid | 50 West Town Street, Suite 400, Columbus, Ohio 43215. Consumer Hotline: 800-324-8680 | Provider Integrated Helpdesk: 800-686-1516
For questions not addressed on our website, please call Provider Services at 1-800-488-0134 Monday through Friday from 7 a.m. to 8 p.m. Eastern Time. You can also reach us by contacting one of our Navigate Provider Engagement Representatives .
11 Οκτ 2021 · Contact Us. Call Member Services/Provider Services at 1-855-364-0974 (TTY: 711), 24 hours a day, seven days a week (and during all holidays). The call is free. Write to us at. Aetna Better Health of Ohio. P.O. Box 818051.
Our Provider Services department will answer your calls from 8 a.m. to 6 p.m., Monday through Friday. To find the direct phone numbers for your needs, please visit the Contact Us pages shown under Members and Providers.
24/7 NurseLine. 844-430-0341 (TTY 711) 24 hours a day, seven days a week. Get answers to your medical questions anytime, day or night. You can get advice about: Symptoms you or your child are having. Medications you are taking. Where to go to get care. Behavioral Health Crisis Line. 844-912-2425 (TTY 711) 24 hours a day, seven days a week.