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  1. Have a question about our books and services? Contact us! SERVICE, ORDERS, AND ACCOUNT ISSUES. Please visit our Customer FAQ page for information on the following: Customer Service (setting up customer accounts, order information, issues with defective/damaged products)

  2. If you are having trouble with a recent purchase or order please read through our Frequently Asked Questions or contact our Customer Service Team (consumerservices@penguinrandomhouse.com). If you are an individual reader, please review our Frequently Asked Questions page for additional support.

  3. Customer Service For inquiries regarding product availability, ordering information, status of shipment, billing, defective merchandise, or returns, please contact Penguin Random House Customer Service at 1-800-733-3000.

  4. • Retailers, Wholesalers and related customer service issues and inquiries: [email protected] or 888.330.8477 • International retailers: please email [email protected] • For piracy reports, questions, or concerns, please click here

  5. info.pch.com › contact-usContact Us - PCH

    Please use one of the methods here to Contact Us or click here to visit our FAQ site for answers to all your questions, 24/7! Need assistance with a news story? Please visit the News & Press tab above for assistance or email us at mediacontact@pch.com.

  6. Customer Service offers help with finding specific titles and order status information. You may contact them via e-mail or telephone: 800-759-0190. Booksellers interested in setting up accounts and ordering specific books should send an e-mail to customer.service@hbgusa.com.

  7. To order any of our titles in bulk, please contact our Special Sales department by calling 1 (866) 506-1949. Your request will be answered within 3 business days. If this is a rush order, please call 1 (877) 989-0009. Thank you for signing up, fellow book lover! Tell us what you like and we'll recommend books you'll love.

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