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However if you have an enquiry that needs a quick response, please call us on 0151 555 1111 or contact us via Twitter using @merseyrail. Call our Customer Relations Team on: 0151 555 1111. The office is open Monday to Friday from 07:00 to 19:00hrs.
If you wish to contact us and need a quick response, the fastest way to do this is by our X (formerly Twitter) channel (@merseyrail) or by sending us a message on WhatsApp (0151 555 1111). You can also reach us on Facebook by sending a message to www.facebook.com/MerseyrailLtd.
Help & Support. Contact Us. However you prefer to contact us, from email to Twitter, here's all the information you need to get in touch. Read more. Comments. We welcome your comments and suggestions regarding our services, as these help us to improve. Read more. Lost Property.
There are two ways to contact Support and receive support through email: Sign in to submit a ticket: Choose this option if you have access to your ID.me account. Signing in to your account allows our agents to quickly identify your account, and helps keep your account secure.
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