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10 Οκτ 2024 · Check for Prompts: Sometimes, the app might not immediately show the input field. Ensure the app is unlocked and look for any pop-up windows or prompts within the app. Alternate Sign-in Method: If the Authenticator app is not working, try using another sign-in method, such as receiving a code via text message or email, if available.
14 Φεβ 2024 · In reply to Inema Elyse MSFT's post on February 14, 2024. Hi, Recently I changed my android phone and I want access my outlook and it is asking me to enter code from authenticator app. when I installed and opened authenticator app for code, the app itself asking for the code. I am surprised and wonder that I opened authenticator app for the ...
28 Αυγ 2024 · The issue of not sending you a verification code when you authenticate in the Microsoft Authenticator app is usually related to the app's settings, device permissions, or account security settings. Phone settings: Check that your new phone has the Microsoft Authenticator app installed correctly, and make sure the app has permission to send ...
24 Απρ 2024 · Dear bassey1 . Good day! Thank you for posting to Microsoft Community. We are glad to assist! Depending on the description, you can see Common questions about the Microsoft Authenticator app - Microsoft Support If you don't see an answer to your question, it is suggested to post to the Microsoft Authenticator app in the Microsoft Authenticator app forum, because your query relates to ...
3 Φεβ 2024 · While phone call, press "1" as business email user and press "1" again as technical support. You also need to provide your subscription purchased information such as company name, billing information, phone number, alternative email address etc. So, our data protection team can assist you in resetting your multifactor authentication and once ...
16 Νοε 2023 · 1. Uninstall and reinstall the app from the Google Play Store. 2. Check if there are any pending updates for your phone's operating system and install them. 3. Try clearing the app data and cache by going to Settings > Apps > Microsoft Authenticator > Storage > Clear Data and Clear Cache. 5.
18 Απρ 2024 · 6. Tap on "Remove account" at the bottom of the screen. 7. Confirm that you want to remove the account by tapping "Yes." If you're still having trouble removing the account, you can try uninstalling and reinstalling the Authenticator app. This should remove all accounts from the app, including the deleted one.
14 Οκτ 2024 · If you are currently unable to use your authenticator app and cannot access your email, several factors could be contributing to this issue. Some factors could be no backup authentication method or device change. However, we need more information on the information to better assist you. 1.
29 Ιουν 2023 · The problem is that bots can send these requests without knowing my password, they only need the email address. To replicate: Visit outlook.com in another browser with VPN enabled > sign in > enter email address > click next. Now a request is automatically sent to the authenticator app.
6 Ιαν 2022 · If your Microsoft 365 admin re-enables Multi-factor authentication for your account, you may need to reinstall the Authenticator app and then set up the Microsoft Authenticator app again. However, if you are the Microsoft 365 admin and have this issue, please directly contact Phone Support. The related team has higher permission to help you further