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  1. You need to let us know if your information (address, household size, or income) has changed as soon as possible. You can report changes online any day, any time. You can also report a change by phone at 855-373-4636 or by visiting your local FSD Resource Center .

  2. Inquiries about Missouri Medicaid should be directed to the contact center by phone at 800-348-6627. For case- or member-specific inquiries, please use https://memberportal.mymohealthportal.com/ secure messaging or contact us at 800-348-6627.

  3. The MO HealthNet Division offers health care coverage for eligible Missourians. If you do not currently have health care coverage through MO HealthNet (Missouri Medicaid), the Family Support Division can help you with your application.

  4. If you have a change in circumstances or your address or phone number changes, you can report the change online or you can call the Family Support Division Information Center at 1-855-373-4636. Help is available through the Family Support Division Information Center from 7:30 a.m. to 5:30 p.m., Monday through Friday.

  5. Log in to the Member Portal to change your Health Plan. This will walk you through the process of changing your Health Plan

  6. If you have questions about your health plan, covered services, or your plan’s health care providers, you should contact your health plan. If you need help with changing your health plan, call 800-348-6627. If you have questions about your premium, spend down, or your bill, call 800-392-2161.

  7. mymohealthportal.com › resources › phone-numbersMO Health Net - Phone Numbers

    We can help. Choice Counselors are available at 800-348-6627 to answer your questions Mon-Fri 7am-6pm CT. PO Box 771082, St Louis, MO 63177-1082. Telephone: Enrollment: 800-348-6627. Blind Pension: 855-479-5151. Premium Collections: 877-888-2811. Customer Service Hours: Mon-Fri 7am-6pm CT. Resources. Important Materials. Appeals and Grievances.

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