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  1. You need to let us know if your information (address, household size, or income) has changed as soon as possible. You can report changes online any day, any time. You can also report a change by phone at 855-373-4636 or by visiting your local FSD Resource Center .

  2. The MO HealthNet Division offers health care coverage for eligible Missourians. If you do not currently have health care coverage through MO HealthNet (Missouri Medicaid), the Family Support Division can help you with your application.

  3. Inquiries about Missouri Medicaid should be directed to the contact center by phone at 800-348-6627. For case- or member-specific inquiries, please use https://memberportal.mymohealthportal.com/ secure messaging or contact us at 800-348-6627.

  4. User ID / Card Account Number. Password. First Time Login. Forgot User ID? Forgot Password?

  5. If you need help with changing your health plan, call 800-348-6627. If you have questions about your premium, spend down, or your bill, call 800-392-2161. Translation services are available at no cost if needed. If you are deaf or hearing impaired, call Relay Missouri at 711.

  6. In the first 90 days you are enrolled in a MO HealthNet plan. During Open Enrollment November 1st to December 15th every year. If you meet one of the State-approved "for-cause" reasons to change plans. Change Health Plans Online. Log in to the Member Portal to change your Health Plan.

  7. If you have a change in circumstances or your address or phone number changes, you can report the change online or you can call the Family Support Division Information Center at 1-855-373-4636. Help is available through the Family Support Division Information Center from 7:30 a.m. to 5:30 p.m., Monday through Friday.