Αποτελέσματα Αναζήτησης
If you are a client of Monex Europe S.A., you can communicate the nature and details of your complaint to your account manager directly, either by phone or by email, or in writing to the attention of the Compliance Department of Monex Europe S.A. in one of the following ways:
The head of SAC has been duly appointed by the Board of Directors of Monex in accordance with the applicable regulations. Complaints and claims submitted must be resolved within fifteen working days from receipt by the Customer Service Department.
Monex Europe Markets S.V., S.A.U. Picasso Tower Plaza Pablo Ruiz Picasso, 1 28020 Madrid Attn. Customer Service Department. By email consultas.memsvl@monexeurope.eu . The information that must be included in the complaint or claim submitted to CS is the following (otherwise, the complaint or claim may not be admitted for processing):
General enquiries. Tel: +352 20 301 853. Email: enquiries@monexeurope.eu. Website: www.monexeurope.eu. Speak to one of our FX specialists today. Monex's experienced and professional team provides local support to clients in each region of the world.
If you believe you have transferred any money to a suspected fraudster, be sure to contact your bank immediately. We're aware of a global phishing scam impersonating the Monex group and our employees. Learn more about what to look out for and how to protect yourself.
If you receive communications that appear to be a phishing attempt or scam using the Monex brand, please forward it to our security team at security@monexeurope.com immediately. Avoid clicking any links or downloading attachments before doing so.
