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  1. Closed (October 1 - May 14) Date modified: 2024-10-17. The Directory provides the official list of all CBSA offices, their contact information and the services they offer.

  2. For people on an alternative to detention: Border information line 1-800-461-9999. For people subject to a removal order: 1-833-995-0002.

  3. AOE/#: An airport of entry for the clearance of scheduled and unscheduled air traffic but with traveller restrictions as indicated by an appropriate numerical designator (e.g. AOE/125). Green circles indicate groups of offices, or groups of red pins.

  4. Customs. Information on what you can bring back to Canada, what to declare, duties and taxes, and personal exemptions. Airport arrival kiosks and eGates. Verify your identity and make a customs declaration at Canada’s major international airports. Directory of CBSA border offices and services across Canada.

  5. Visit U.S. to Canada border wait times for estimated wait times at certain locations. By private boat. If you’re arriving by private boat, go directly to a designated marine telephone reporting site and call the CBSA Telephone Reporting Centre (TRC) at 1-888-226-7277 to obtain clearance.

  6. Contact information. Services are offered in English and French. Telephone: 1-800-461-9999 (toll-free from Canada or the U.S) Teletypewriter (TTY): 1-866-335-3237 (Canada and U.S. only) Outside Canada or the U.S.: 1-204-983-3500 or 1-506-636-5064 (long distance charges apply)

  7. Highway/Land Border Office (HWY/B) A CBSA highway port of entry for the processing of travellers, crew and/or for the reporting and clearing of commercial goods. Green circles indicate groups of offices, or groups of red pins.