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  1. Learn more about our available services here, or call our Customer Care Centre at 1300-88-3111 or e-email customercare@sarawakenergy.com for assistance. To make a new application for electricity supply, we advise you to hire a registered contractor, who will assist you with your application.

    • Collateral Deposit

      Collateral Deposit Rate (RM) Type of premises Owner Tenants;...

    • Pay Your Bills

      Using our self-service Payment Kiosks, you can make single...

    • Bill Management

      A copy of your arrears bill can be obtained at any Sarawak...

  2. If you suspect anyone involved in stealing electricity, please report to our hotline 082-443535 or email us at customercare@sarawakenergy.com. Sarawak, Malaysia. Sarawak Energy Berhad is an energy development company and vertically integrated electricity utility with a vision to achieve sustainable growth for Sarawak.

  3. Need help with your account or electricity bill? Click on one of the links below to find the service or relevant information you need. Sarawak Energy Appointment System (SEAS) allows customers to make appointments with Sarawak Energy anytime, anywhere.

  4. How do I apply for new electricity connection? How can I calculate my home electricity consumption? I tried logging in to my SEB cares account but my account has been marked inactive or locked. Understanding Your Electricity Bill; How do I check for any outages in my area?

  5. To arrange an appointment, customers can contact our Bintulu customer service personnel at 011-12621722. However, we encourage you to perform your transactions online to limit face-to-face transactions to reduce the risk of COVID-19 transmission.

  6. 31 Μαΐ 2023 · You are advised to pay your outstanding balance immediately at the nearest Sarawak Energy customer service counter and request for reconnection after full payment is made. Alternatively, you may pay your outstanding bills via mobile app SEB cares. It will be updated instantly in our system.

  7. 7 Μαΐ 2024 · Easily perform your electricity-related transactions by: • Viewing your bills and pay anytime through the app • Reporting your customer service and technical issues using the ‘Make a Report’...

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