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If you have any questions about the collection of this information, contact the Corporate Access and Privacy Officer by mail to City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9, or by telephone at 311.
For billing questions, contact the Utility Billing Centre by email using our contact us forms or by phone at (204) 986-2455. Authorized agent – MoneyGram Canada Post locations accept utility bill payments using the MoneyGram (opens in a new tab) service.
MyUtility is an easy way for Winnipeg residents to access utility bills, monitor water consumption, set recycling, garbage and yard waste reminders, and much more.
Contact the Utility Billing Centre for service in English or French. Phone: 204-986-BILL (2455) Fax: 204-954-1758. MRS/TTY relay: 7-1-1. Email: utilitybill@winnipeg.ca.
The Utility Billing Centre can answer any of your billing questions in English or French. We are open 8:30 a.m. to 7 p.m. Monday to Thursday and 8:30 a.m. to 4:30 p.m. Friday and Saturday (except holiday long weekends) to respond to your questions by email, phone and mail.
Phone numbers are linked to each individual utility account you have, not your overall MyUtility profile. If you have multiple accounts, you will need to add phone numbers to each of them individually.
Quick Links. Your utility bill. Tenants. Landlords. Rates, fees & service charges. Current rates, fees and service charges for the City of Winnipeg's water, sewer, recycling, and garbage services. Announcements. No records found. .