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  1. All medical claims should be submitted to: NALC CDHP P.O. Box 188050 Chattanooga TN 37422-8050. When Medicare is Primary. When Original Medicare is the primary payer, Medicare processes your claim first. Your copy of the Medicare Summary Notice (MSN) will include a statement confirming that a secondary claim has been filed with the Plan.

  2. Whether your needs are for general information or specific medical and claims questions, the NALC Plan is here for you! For us to service your call better, please have your Plan ID number and claimant information readily available when you place your call.

  3. Claims should be submitted to: OptumHealth Behavioral Solutions P O Box 30755 Salt Lake City UT 84130-0755. When Medicare is the primary payer, and will not cover your services, call the Plan at 703-729-4677 or 1-888-636-NALC (6252) to obtain benefits. Claims for Medicare-primary patients should be submitted to:

  4. memberportal.nalchbp.org › member-portal › claimsMember Portal

    Access the member portal to manage claims and verify eligibility status for NALC Health Benefit Plan members.

  5. Use this map to locate the mailing address of your local NALC branch as well as contact information for your region’s national business agent. The National Association of Letter Carriers (NALC) is the national labor union of city delivery letter carriers employed by the United States Postal Service.

  6. To reach the department, please call 202-662-2833. If you wish to contact a specific member of the Department of Legislative and Political Affairs, see below. Meet our staff. Kori Blalock Keller, Chief of Staff.

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