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  1. If you’re concerned about the status of your account, please call National Grid customer service. If you think you’ve fallen victim to a scam, call your local law enforcements officials and the Attorney General’s office immediately. You can also report fraud and suspicious communications to the FTC.

  2. 13 Σεπ 2021 · National Grid customers and local law enforcement are reporting utility billing and payment scams across upstate New York. The company is asking its customers to beware and know the signs of a scam.

  3. We treat these scams very seriously. If you are concerned about an unsolicited or unexpected email that appears to come from National Grid, please let us know immediately by sending an email to [email protected] .

  4. 23 Σεπ 2024 · If you receive an unexpected and suspicious-sounding phone call, email or message purporting to be from National Grid, please report it. If you believe you have fallen victim to a scam, please call your local law enforcement officials immediately.

  5. National Grid has issued a nationwide warning about a new scam claiming that President Obama will pay your utility bills through a new federal program. This is an identity theft scam and it is being reported nationwide.

  6. If you think you are a victim of fraud or have been contacted by someone trying to scam you: Call Action Fraud on 0300 123 2040 or use their online form . Please send suspicious emails to...

  7. Our Customer Service team is always available, and we aim to respond to every request within 24 hours or sooner. To help you, we’ve created a handy guide to customer services, including the numbers you need to call in an emergency, here.

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