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If you are using a network printer, restart the router. If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to.
- I can't get a connection from my computer and HP printer
Your account also allows you to connect with HP support...
- I can't get a connection from my computer and HP printer
1 ημέρα πριν · Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status.
13 Δεκ 2023 · Hi, I'm trying to get my mom's laptop to print to her WiFi printer. She uses it for her desktop and it works fine but I can't get it to work from her laptop. When I print ai job, the printer shows up as her default printer, but the computer says the printer is offline.
17 Οκτ 2023 · If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved.
18 Μαΐ 2023 · If the printer status is offline on your Windows computer and the printer does not print, perform the following tasks in the order given. Try using the printer after each task to see if...
3 Ιουλ 2019 · Try restarting the print spooler - 1. Turn off the printer using the power button. 2. Search Windows for run, and click the Run Windows application in the list of results. 3. Type services.msc in the Run window, and then press Enter on the keyboard.
You may see a “printer offline” error if your device can’t communicate with your printer. This can happen for a few different reasons but follow these simple steps and you should be back up and running.
