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Use our online Consumer Complaint Form to file a complaint with DFS about an insurance company, bank, student loan, mortgage or foreclosure, bail agent, or any other financial service or product. You can also check the status of your complaint, or add information, such as a Letter of Authorization (PDF), to an existing complaint.
Consumer Questions & Complaints. The DFS Hotline is staffed Monday - Friday, from 8:30 AM to 4:30 PM. Call DFS at (800) 342-3736 or send us an email. Use our online Consumer Complaint process to file a complaint with DFS about an insurance company, bank, student loan, mortgage or foreclosure, bail agent, or any other financial service or product.
Instructions: • File a complaint with the insurer, institution, or individual in question before filing a complaint with DFS. • Complete this form. Be as detailed as possible. Print very clearly and neatly in dark ink. • Enclose or attach copies of all related documents concerning your transaction. Do not send originals! About You.
File a Complaint. Check Status or Add Info to an existing case. Before you begin… Make note of the type of complaint you are filing. You will need to choose one of the following once you enter the Complaint Form: Insurance Complaint: A complaint about health insurance, life insurance, property/casualty insurance or auto insurance.
21 Μαΐ 2019 · Should policyholders have any questions, they can call the Department of Financial Services at (800) 342-3736. They can also send the Department an email at consumers@dfs.ny.gov.
You can report a problem with a financial institution. Online. File a complaint with the New York State Department of Financial Services. By Phone
The Consumer Affairs Committee talked to several consumer agencies about how consumers can access their services and navigate their complaint processes. Speakers: Laura Dillion , Director of Consumer Assistance, New York State Department of Financial Services
