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  1. Self Care allows you to access choice/change of facility,view contributions and more. Sign In with SHA. Sign in with e-citizen. Register. For queries ,call SHA Toll Free Line 0800 720 601.

  2. One can register online by using the NHIF Selfcare Platform and follow the steps outlined in the platform. One can register by dialing the USSD code *155# from any network and following the prompts. One can also register through ‘My NHIF‘ App which can be downloaded from Google Play Store or Apple Store.

  3. Hospital Forms. Application Form For Declaration As A Healthcare Service Provider. NHIF 8 – Inpatient Hospital Claim Form. NHIF 8d (26) – Intra Vitro Fertilization Pre-Authorization Form. NHIF 36 – Admission Notification Form. NHIF 37 – Long Stay Notification Form.

  4. General: info@nhif.or.ke; Enquiry: customercare@nhif.or.ke; Complaints: complaints@nhif.or.ke; Fraud: fraud@nhif.or.ke; Fraud Line: 020-271 0335; Fax: (020) 271 4806

  5. NHIF has introduced Self care platforms which allow members to choose new, confirm existing or change preferred outpatient hospital for themselves and their dependents. Use the fallowing platforms: USSR code *155# on all mobile telephone networks. NHIF Mobile App (My NHIF) NHIF website (http://www.nhif.or.keihealthinsurance Inhifselfcarei)

  6. ‎My NHIF is the official self-care service for managing accounts for National Health Insurance Fund (NHIF) members. Through My NHIF: Members can change and select their hospitals of choice (outpatient). Check their account status (payments, dependents, selected outpatient hospital). Track the statu…

  7. NHIF-Self-Care allows members to access and manage their health insurance services online, including viewing contributions and changing facilities.