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  1. Self Care allows you to access choice/change of facility,view contributions and more. Sign In with SHA. Sign in with e-citizen. Register. For queries ,call SHA Toll Free Line 0800 720 601.

  2. One can register online by using the NHIF Selfcare Platform and follow the steps outlined in the platform. One can register by dialing the USSD code *155# from any network and following the prompts. One can also register through ‘My NHIF‘ App which can be downloaded from Google Play Store or Apple Store.

  3. General: info@nhif.or.ke; Enquiry: customercare@nhif.or.ke; Complaints: complaints@nhif.or.ke; Fraud: fraud@nhif.or.ke; Fraud Line: 020-271 0335; Fax: (020) 271 4806

  4. My NHIF is the official self-care service for managing accounts for National Health Insurance Fund (NHIF) members. Through My NHIF: Members can change and select their hospitals of choice...

  5. You can always check your status or get your NHIF details by sending a text message with the format [ID {space} Your ID Number] e.g. (ID 12345678) to 1550, by dialling *155#, using the ‘My NHIFApp which can be downloaded from Google Play or App Store or the NHIF Selfcare Platform.

  6. 18 Απρ 2023 · Follow these step-by-step instructions to check your NHIF status online: Access the NHIF Online Portal: Visit the official NHIF website. Register or Sign In: If you’re a new user, sign up to access the self-service portal.

  7. ‎My NHIF is the official self-care service for managing accounts for National Health Insurance Fund (NHIF) members. Through My NHIF: Members can change and select their hospitals of choice (outpatient). Check their account status (payments, dependents, selected outpatient hospital). Track the statu…

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