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  1. Self Care allows you to access choice/change of facility,view contributions and more. Sign In with SHA. Sign in with e-citizen. Register. For queries ,call SHA Toll Free Line 0800 720 601.

  2. General: info@nhif.or.ke; Enquiry: customercare@nhif.or.ke; Complaints: complaints@nhif.or.ke; Fraud: fraud@nhif.or.ke; Fraud Line: 020-271 0335; Fax: (020) 271 4806

  3. You can always check your status or get your NHIF details by sending a text message with the format [ID {space} Your ID Number] e.g. (ID 12345678) to 1550, by dialling *155#, using the ‘My NHIF’ App which can be downloaded from Google Play or App Store or the NHIF Selfcare Platform.

  4. 18 Απρ 2023 · Follow these step-by-step instructions to check your NHIF status online: Access the NHIF Online Portal: Visit the official NHIF website. Register or Sign In: If you’re a new user, sign up to access the self-service portal. If you’re already registered, log in to your account.

  5. My NHIF is the official self-care service for managing accounts for National Health Insurance Fund (NHIF) members. Through My NHIF: Members can change and select their hospitals of choice...

  6. 20 Ιουν 2023 · You can type " ID > leave a space > ID or Passport number " and text the message to NHIF number 21101. Alternatively, dial USSD code *155# and follow the prompts, request an NHIF statement via customercare@nhif.or.ke. You can also check your balance by logging into your account via the NHIF website or mobile app.

  7. NHIF-Self-Care allows members to access and manage their health insurance services online, including viewing contributions and changing facilities.