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  1. Sign in with e-citizen. Register. For queries ,call SHA Toll Free Line 0800 720 601.

  2. You can always check your status or get your NHIF details by sending a text message with the format [ID {space} Your ID Number] e.g. (ID 12345678) to 1550, by dialling *155#, using the ‘My NHIF’ App which can be downloaded from Google Play or App Store or the NHIF Selfcare Platform.

  3. Self-Care. General: info@nhif.or.ke. Enquiry: customercare@nhif.or.ke. Complaints: complaints@nhif.or.ke. Fraud: fraud@nhif.or.ke. Fraud Line: 020-271 0335. Fax: (020) 271 4806.

  4. For queries ,call NHIF Toll Free Line 0800 720 601.

  5. My NHIF is the official self-care service for managing accounts for National Health Insurance Fund (NHIF) members. Through My NHIF: Members can change and select their hospitals of...

  6. 13 Ιαν 2022 · Email: customercare@nhif.or.ke; Toll-free phone number: 0800 720 601; Fax: (020) 271 4806; P.O. Box: 30443-00100, Nairobi, Kenya; The NHIF portal online is the most convenient and fastest way of accessing health coverage services in Kenya.

  7. telephone number call us on 0800 720 601 or email customercare@nhif.or.ke or email the list of employees and their telephone numbers to the nearest NHIF branch.

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