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  1. Self Care allows you to access choice/change of facility,view contributions and more. Sign In with SHA. Sign in with e-citizen.

  2. General: info@nhif.or.ke; Enquiry: customercare@nhif.or.ke; Complaints: complaints@nhif.or.ke; Fraud: fraud@nhif.or.ke; Fraud Line: 020-271 0335; Fax: (020) 271 4806

  3. It is mandatory for all formal employers to register with NHIF. One can register as an employer online by clicking here. One can also visit any nearest NHIF Branch or Huduma center with the following documents. Requirements. Certificate of Registration; KRA PIN Certificate

  4. There are several ways to register for NHIF. One can register online by using the NHIF Selfcare Platform and follow the steps outlined in the platform. One can register by dialing the USSD code *155# from any network and following the prompts.

  5. NHIF-Self-Care allows members to access and manage their health insurance services online, including viewing contributions and changing facilities.

  6. Due to the current situation and the Government of Kenya advisory to minimize movement to curb the spread of coronavirus, NHIF has introduced Selfcare platforms which allow members to choose new, confirm existing or change preferred outpatient hospital for themselves and their dependents.

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