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  1. NHIF-Self-Care. Self Care allows you to access choice/change of facility,view contributions and more. Sign In with SHA. Sign in with e-citizen.

  2. Self-Care. General: info@nhif.or.ke. Enquiry: customercare@nhif.or.ke. Complaints: complaints@nhif.or.ke. Fraud: fraud@nhif.or.ke. Fraud Line: 020-271 0335. Fax: (020) 271 4806.

  3. You can always check your status or get your NHIF details by sending a text message with the format [ID {space} Your ID Number] e.g. (ID 12345678) to 1550, by dialling *155#, using the ‘My NHIF’ App which can be downloaded from Google Play or App Store or the NHIF Selfcare Platform.

  4. Access the NHIF Selfcare Platform to manage your contributions, choose or change facilities, and download your NHIF card.

  5. This is done by way of employers submitting to NHIF a list of their employees brief details such as name, national/passport id etc, together with the respective rate each employee should be deducted. All this is done online for faster and efficient service delivery to all our clients.

  6. My NHIF is the official self-care service for managing accounts for National Health Insurance Fund (NHIF) members. Through My NHIF: Members can change and select their hospitals of choice...

  7. 18 Απρ 2023 · Follow these step-by-step instructions to check your NHIF status online: Access the NHIF Online Portal: Visit the official NHIF website. Register or Sign In: If you’re a new user, sign up to access the self-service portal. If you’re already registered, log in to your account.