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  1. Self Care allows you to access choice/change of facility,view contributions and more. Sign In with SHA. Sign in with e-citizen. Register. For queries ,call SHA Toll Free Line 0800 720 601.

  2. Self-Care. General: info@nhif.or.ke. Enquiry: customercare@nhif.or.ke. Complaints: complaints@nhif.or.ke. Fraud: fraud@nhif.or.ke. Fraud Line: 020-271 0335. Fax: (020) 271 4806.

  3. You can always check your status or get your NHIF details by sending a text message with the format [ID {space} Your ID Number] e.g. (ID 12345678) to 1550, by dialling *155#, using the ‘My NHIF’ App which can be downloaded from Google Play or App Store or the NHIF Selfcare Platform.

  4. This is done by way of employers submitting to NHIF a list of their employees brief details such as name, national/passport id etc, together with the respective rate each employee should be deducted. All this is done online for faster and efficient service delivery to all our clients.

  5. 13 Ιαν 2022 · Email: customercare@nhif.or.ke; Toll-free phone number: 0800 720 601; Fax: (020) 271 4806; P.O. Box: 30443-00100, Nairobi, Kenya; The NHIF portal online is the most convenient and fastest way of accessing health coverage services in Kenya.

  6. telephone number call us on 0800 720 601 or email customercare@nhif.or.ke or email the list of employees and their telephone numbers to the nearest NHIF branch.

  7. 18 Απρ 2023 · Check Your NHIF Status via SMS: Open your phone’s messaging app and compose a new SMS. Type “ID,” followed by a space, then your ID or passport number (e.g., ID 46464646). Send the message to 21101. You’ll receive a text message with your NHIF account status shortly.