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  1. NHIF-Self-Care. Self Care allows you to access choice/change of facility,view contributions and more. Sign In with SHA. Sign in with e-citizen.

  2. Self-Care. General: info@nhif.or.ke. Enquiry: customercare@nhif.or.ke. Complaints: complaints@nhif.or.ke. Fraud: fraud@nhif.or.ke. Fraud Line: 020-271 0335. Fax: (020) 271 4806.

  3. This is done by way of employers submitting to NHIF a list of their employees brief details such as name, national/passport id etc, together with the respective rate each employee should be deducted. All this is done online for faster and efficient service delivery to all our clients.

  4. You can always check your status or get your NHIF details by sending a text message with the format [ID {space} Your ID Number] e.g. (ID 12345678) to 1550, by dialling *155#, using the ‘My NHIF’ App which can be downloaded from Google Play or App Store or the NHIF Selfcare Platform.

  5. 18 Απρ 2023 · Enter Your Details: For new registrations, provide your NHIF card number, email address, and an active phone number. You’ll receive an SMS containing a One-Time Password (OTP), valid for 24 hours. Create a Password: Use the OTP to create a secure password for accessing the NHIF self-service portal.

  6. telephone number call us on 0800 720 601 or email customercare@nhif.or.ke or email the list of employees and their telephone numbers to the nearest NHIF branch.

  7. Access the NHIF Selfcare Platform to manage your contributions, choose or change facilities, and download your NHIF card.