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  1. Sign in with e-citizen. Register. For queries ,call SHA Toll Free Line 0800 720 601.

  2. General: info@nhif.or.ke; Enquiry: customercare@nhif.or.ke; Complaints: complaints@nhif.or.ke; Fraud: fraud@nhif.or.ke; Fraud Line: 020-271 0335; Fax: (020) 271 4806

  3. It is mandatory for all formal employers to register with NHIF. One can register as an employer online by clicking here. One can also visit any nearest NHIF Branch or Huduma center with the following documents. Requirements. Certificate of Registration; KRA PIN Certificate

  4. 4 Σεπ 2024 · Sign in using your NHIF membership number and e-citizen login credentials. Once logged in, you’ll have access to various self-service features. Explore the Features: Use the NHIF Self-Care Portal to: Choose or change your preferred healthcare facility. View your contribution history. Pay any outstanding arrears. Access other relevant services.

  5. You can always check your status or get your NHIF details by sending a text message with the format [ID {space} Your ID Number] e.g. (ID 12345678) to 1550, by dialling *155#, using the ‘My NHIF’ App which can be downloaded from Google Play or App Store or the NHIF Selfcare Platform.

  6. telephone number call us on 0800 720 601 or email customercare@nhif.or.ke or email the list of employees and their telephone numbers to the nearest NHIF branch.

  7. 18 Απρ 2023 · Check Your NHIF Status via Email: Alternatively, you can check your NHIF status by emailing customercare@nhif.or.ke. Keep in mind that this method may take longer, as a customer service representative will need to manually retrieve your information and send it back to you as a PDF statement. In Summary:

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