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  1. Self Care allows you to access choice/change of facility,view contributions and more. Sign In with SHA. Sign in with e-citizen. Register. For queries ,call SHA Toll Free Line 0800 720 601.

  2. General: info@nhif.or.ke; Enquiry: customercare@nhif.or.ke; Complaints: complaints@nhif.or.ke; Fraud: fraud@nhif.or.ke; Fraud Line: 020-271 0335; Fax: (020) 271 4806

  3. It is mandatory for all formal employers to register with NHIF. One can register as an employer online by clicking here. One can also visit any nearest NHIF Branch or Huduma center with the following documents. Requirements. Certificate of Registration; KRA PIN Certificate

  4. You can always check your status or get your NHIF details by sending a text message with the format [ID {space} Your ID Number] e.g. (ID 12345678) to 1550, by dialling *155#, using the ‘My NHIF’ App which can be downloaded from Google Play or App Store or the NHIF Selfcare Platform.

  5. telephone number call us on 0800 720 601 or email customercare@nhif.or.ke or email the list of employees and their telephone numbers to the nearest NHIF branch.

  6. Sign In. For Employers, Please click here to login to the Employer Portal. © 2024, National Health Insurance Fund. All rights reserved. Designed and developed by NHIF.

  7. Access the NHIF Selfcare Platform to manage your contributions, choose or change facilities, and download your NHIF card.