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  1. The New York City Water Supply System provides one billion gallons of safe drinking water to New York City’s 8.5 million residents every day. The system also provides about 110 million gallons a day to one million people living in Westchester, Putnam, Orange, and Ulster counties.

  2. Pay your water and wastewater bills online quickly and securely. My DEP Account is the centralized portal for all DEP customer online activities. You can also make a one-time payment for your bills.

  3. 9 Οκτ 2024 · New York City Water Board. Like many large cities, the entirety of New York Citys water and sewer infrastructure is funded by revenue it collects through water and sewer rates.

  4. You can make payments online, by phone or mail, or in person. If you need help setting up an account, have questions about your bill, or would like to learn more about your options if you cannot pay your bill in full, please contact Customer Service.

  5. New York City's water system consists of aqueducts, distribution pipes, reservoirs, and water tunnels that channel drinking water to residents and visitors. A comprehensive raised-relief map of the system is on display at the Queens Museum of Art .

  6. New York City drinking water is world-renowned for its quality. Each day, more than 1 billion gallons of fresh, clean water is delivered from large upstate reservoirs—some more than 125 miles from the City—to the taps of nine million customers throughout New York state.

  7. Our customer service representatives can help you look up your water and sewer account information, schedule service inspections, repairs, and permit requests, and help you understand your payment options. Hours: Monday, 8am–7pm; Tuesday to Friday, 8am–6pm; Saturday, 9am–12pm*.

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