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Our telephone hotline 05-1717: Do you have a question on a specific topic or would you like to book your ticket? We will help you! Please send us your messages in German or English only. Have you already contacted us? Please enter your KS number. Train delay or journey not started? Do you want to change your contact and/ or bank details?
- Passenger Rights & Reimbursement
ÖBB: Data and facts. With a punctuality rate of nearly 95%,...
- We Will Help You
If you dial +43 (0)5 1717 to reach the ÖBB customer service,...
- Innenservice
Wir finden eine Lösung! Face2Face mit dem...
- Passenger Rights & Reimbursement
If you dial +43 (0)5 1717 to reach the ÖBB customer service, we are here for you with our support from 6 a.m. to 9 p.m. These are the most important services... Information about our rail and bus transport offering; Questions on your customer card; Questions about travelling in groups of 10 persons or more; Questions about your online or ...
20 Δεκ 2023 · I am trying to reach OBB Austrian train customer service through phone (+43 51717). When I dial and get connected, the voice is talking in German language. Since, I don't know German, I am not able to proceed further, how do I reach a customer support agent who speaks English.
Our passengers' feedback is very valuable to ÖBB. Any suggestion helps us to enhance our service and to better live up to our promise of quality. ÖBB Customer Service (please note the department) Postfach 222 1020 Vienna. Telephone +43 5 1717 Contact form
3 Μαΐ 2024 · These are the 12 most essential customer service skills that businesses should implement. 1. Active Listening. First, customers want to be heard, especially when they aren’t happy or have a...
For entry-level Customer Service Representatives, essential skills include strong communication abilities, both verbal and written, to effectively resolve customer inquiries and issues. They should be adept at active listening to understand customer needs and provide accurate, helpful information.
2 Οκτ 2024 · Empathy, good communication, and problem-solving are core skills in providing excellent customer service. In this article, you’ll learn what customer service is, why it is important, and the top 10 customer service skills for a thriving business.
