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  1. Contact SERS. I have questions about: My Defined Benefit Plan (pension) My Defined Contribution Plan; My Deferred Compensation Plan; Reporting A Death; Working for SERS; The SERS Website; SERS generally; I’d like to file a Right To Know Law Request . Please do not e-mail sensitive personal or financial information. Stay Connected SERS ...

  2. Provide your e-mail address to get member updates, notice of board meetings, press releases, and more. Contact SERS with questions about your specific plan or fill out our contact form for general questions. 11/22/2024. The Wilkes-Barre regional office will be closed to in-person services today.

  3. For questions about your pension benefit please call 1.800.633.5461 ext 8209# or email ra-SERSretc@pa.gov; If you are actively working and live outside of Pennsylvania please call 1.800.633.5461 to be directed to your defined benefit specialist. Photos, directions, and SERS staff information are provided when you click on the map or regional ...

  4. For other technical issues, please e-mail ra-erhelpdesk@pa.gov or call SERS at 1.866.766.7740. Please provide your name, phone number, e-mail address, your active/retired status, and a description of the issue you are experiencing with this site.

  5. The address and phone number for SERS are as follows: State Employees’ Retirement System Central Office 30 North Third Street, Suite 150 Harrisburg, PA 17101 Field Office Telephone: 1-800-633-5461

  6. Pennsylvania State Employees’ Retirement System (SERS) – Contact the nearest SERS regional counseling center, or the Harrisburg office at (800) 633-5461. Teachers Insurance and Annuity Association (TIAA) – Call (800) 842-2252.

  7. If you can't reach us by phone, please use your MSS account to view your 1099-R or send a secure message. If you are unable to log in, use our Contact Form. Register/Log in to Member Self-Service (MSS) Portal

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