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PAULA (PA Unemployment Link Assistant) is our friendly chatbot built to answer the most frequently asked questions. Connect with PAULA to get answers to general questions, such as how to file for benefits, troubleshoot your debit card, or find out the requirements for completing work searches.
Learn about Pennsylvania's unemployment programs, how to get benefits, report fraud, and more.
The Unemployment Compensation (UC) program provides temporary income support if you lose your job through no fault of your own or if you are working less than your full-time hours. If you qualify, you will receive money for a limited time to help you meet expenses while you seek new employment.
UC staff are available by phone Monday-Friday between 8 a.m. and 4 p.m. Call us at 888-313-7284. You can contact us by email any time: uchelp@pa.gov. You can chat online with UC representatives on weekdays from 8 a.m. to 4 p.m.
Call 888-255-4728 Monday through Friday, any time between 6:00 AM and 9:00 PM, and Sundays from 6:00 AM until 11:00 PM. If you need to change your direct deposit information or track down a missing benefits payment, contact the PA Treasury Department at 877-869-1956.
6 Απρ 2024 · Step 1: dial (800) 692-7469. Step 2: Listen to the welcome message (or dial 2 for Spanish), Step 3: Wait for 20 seconds, Step 4: Press 2 to speak to a representative about an existing claim or to ask a question, Step 5: Enter your social security number using the phone keypad, Step 6: Wait on the line until a human representative answers.
You can also certify for weekly benefits with our automated phone system by calling 833-324-0366 (for PUA) or 888-581-5812 (for UI). To file a Shared Work claim or to certify for weekly benefits, please sign in to your account below or create a new account.
