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It's best to claim weekly benefits or obtain benefit payment information online with your NY.Gov ID. Certify Online. or call 1-888-581-5812. If you use TTY/TDD, call a relay operator first at (800) 662-1220, and ask the operator to call the Telephone Claims Center at (888) 783- 1370.
Call Tel-Service Toll Free: 888-581-5812. If you are deaf or hard of hearing and use a TTY/TDD, you may contact the Telephone Claims Center by calling a relay operator at 800-662-1220. Ask the operator to call. 888-783-1370.
You can also certify for weekly benefits with our automated phone system by calling 833-324-0366 (for PUA) or 888-581-5812 (for UI). To file a Shared Work claim or to certify for weekly benefits, please sign in to your account below or create a new account.
We are ready to answer your call and help with filing a new UI claim, giving updates on a new or existing UI claim or if you have a specific questions about your claim. For questions about your UI claim, call our Telephone Claims Center Monday through Friday, 8 a.m. to 5 p.m. at 888-209-8124.
It is best to apply for unemployment insurance online in the hours of 7:30 a.m. - 7:30 p.m. Apply ONLINE NOW. Apply By Telephone. Call our Telephone Claim Center, toll-free during business hours to file a claim. 1-888-209-8124; Monday through Friday, 8:00 a.m. to 5:00 p.m. If you file by phone, we offer translation services.
In-Person. To make an appointment, call the UC In-Person Scheduling and Log In support line at 1-855-284-8545. You will be asked to provide your name, phone number, and email address. You will receive a text or email reminder a few days before your appointment. Self-Service Options. Online: General questions: Unemployment Claimants Information.
Contact the Unemployment Insurance Telephone Claims Center (TCC) staff from 8:00 am to 5:00 pm, Monday through Friday. Explore FAQs for Unemployment Insurance Claimants Research topics concerning unemployment insurance for claimants.