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A utility can shut off or deny service to a customer under certain circumstances, including non-payment of bills, unauthorized use of service, misrepresentation of identity to obtain utility service, refusal to arrange service at reasonable times for the purpose of inspection, meter reading, maintenance or replacement of customer
16 Δεκ 2013 · MCL § 460.9q covers new notice requirements for shut off or termination of service, and establishes the Vulnerable Household Warmth Fund. A utility may shut off service if the customer has not paid a delinquent account that accrued within the last 6 years.
18 Μαρ 2022 · What can I do? You can file an informal complaint online with the Michigan Public Service Commission. You can also call 800-292-9555 Monday to Friday, 8:30 a.m. to 4:30 p.m., except holidays....
Unless the customer presents evidence that reasonably demonstrates that the claim is satisfied or is in dispute, or the customer makes payment, the employee may shut off service.
14 (4) An electric utility is not required to shut off service 15 under this section to an eligible customer for nonpayment to an 16 alternative electric supplier.
State Emergency Relief (SER) helps to restore or prevent shut off of a utility service specified in this item when service is necessary to prevent serious harm to SER group members. Covered Services. The following are covered utility services:
Last year, hundreds of thousands of Michiganders received help with their telephone, broadband, or home energy bills or received shut off protection for their utility service. If you need help, you are not alone. Read on to learn about available help, shut off protections, and how to apply.
