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Before your service is shut off, your utility company will take the following steps: Send you a 10-Day Notice. Once you get the notice, the utility company has up to 60 days to shut off your service. Attempt to contact you three days prior to your shut-off date. During winter months (December 1 through March
19 Ιαν 2024 · From Dec. 1 through March 31, utility companies in Pennsylvania can shut off services for irresponsible utility customers whose household income exceeds 250% of the federal poverty level....
18 Ιαν 2024 · Pennsylvania lawmakers have until the end of 2024 to reauthorize a key area of state law that protects low-income utility customers from sudden shut-offs when behind on their bills, and some are taking advantage of the deadline to push for new consumer protections.
18 Ιαν 2024 · HARRISBURG, Pa. — Pennsylvania lawmakers have until the end of 2024 to reauthorize a key area of state law that protects low-income utility customers from sudden shut-offs when behind on their...
18 Μαρ 2022 · As we approach the end of the annual winter termination moratorium, utilities will begin reaching out to customers who are at-risk – using bill reminders, letters, phone calls, termination notices, PUC-approved shutoff forms, and/or in-person visits.
7 Μαρ 2019 · If you do receive a shut-off notice from PECO or PGW, contact your utility company. They may be able to help you set up a payment arrangement, or get you enrolled in an affordability program. You may also be eligible for assistance grants like the Low Income Home Energy Assistance Program (LIHEAP).
To request permission to terminate service, under this section and § § 56.81—56.83 and 56.91—56.99 when the customer has not met the duty under § 56.116 (relating to duty of customer to pay bills), provided that the public utility has informed the customer of that duty under § 56.116.
