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If you are experiencing trouble logging into your Patient Portal, please visit our Frequently Asked Questions for the Patient Portal. You may also contact us for support 8 a.m. to 5 p.m., Monday through Friday at (800)447-8588.
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Our Administrative Office is available from 8am a.m. to 5:00 p.m., Eastern Time, Monday through Friday. Phone Inquiries: From Richmond: (804) 968-5700. Outside Richmond: (800) 447-8588. Fax: (804) 968-5725. Mailing Address: Patient First. 5000 Cox Road. Glen Allen, VA 23060.
Contact the Patient First billing office in Glen Allen, Virginia with any questions or concerns about our billing process. Our friendly team is happy to help solve any billing requests.
If you think that your phone number or email account might be compromised, you can change the phone number or email account on file on the Personal Information page in MyChart. Your data is stored with your healthcare organization. Epic does not have access to your data and cannot reset your passwords for you.
7 Ιουν 2024 · Tips for Managing Your Patient First Account Online. Follow these tips for a smooth billing and payment process: Update your contact information if you move or change numbers. Go paperless by enabling e-statements to get bills electronically. If paying by card, update your card before it expires to avoid failed payments.
Enter Your Information. Account Number Account number is required The account number is 1-2 digits, and asterisk, and 5-6 digits. Click ? icon above for details.
Following are instructions for a patient or family member who is creating a Patient Portal account for the first time from an email invitation or an athenaCommunicator notification email. Click the Patient Portal link in the email. In a Patient Portal invitation email, the link is Create My Account. In a lab result email, the link is View Results.