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  1. If you are a Mass General Brigham Patient Gateway user, please send any clinical or billing questions via Patient Gateway or by calling your provider's office.

  2. www.massgeneralbrigham.org › patient-visitor-information › patient-gatewayPatient Gateway - Mass General Brigham

    7 Φεβ 2023 · Request non-urgent prescription refills. Make any urgent requests or ask urgent questions. Please contact the office with any urgent needs. Request scheduling of non-urgent appointments. Send social or personal conversations, photos, and videos that are not related to health care.

  3. If your question is not answered below, contact Patient Gateway Technical Support at 800-745-9683.

  4. If you have a billing related question, please call the phone number on your billing statement. If you need support in a language other than English, please call Patient Gateway Technical Support at 800-745-9683.

  5. Hospital Phone Directory. Find phone numbers for centers, departments, services and programs at Mass General.

  6. Appointments and referral requests for existing patients may be made by calling the office telephone number of your provider at Massachusetts General Medical Group (MGMG), or you can leave a message for your provider's administrative coordinator via Mass General Brigham Patient Gateway.

  7. If you need immediate medical assistance, please dial 911 or go to the emergency room at your local hospital. 988 Suicide & Crisis Lifeline: Call or text 988. To chat online, visit 988lifeline.org. Free and confidential. Available 24/7. Need help enrolling in a health plan? Our sales team will get back to you shortly.

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