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  1. TOLL-BY-PLATE is a payment option for customers who do not have SunPass or any other Florida compatible transponder when travelling on electronic toll collection facilities. With TOLL-BY-PLATE, a photo is taken of a vehicle’s license plate when no SunPass or any other Florida compatible transponder is detected as it travels under the tolling ...

    • Unpaid Tolls

      Failure to pay for using a toll facility in Florida may...

    • SunPass

      SunPass can be used on toll roads, bridges and managed...

    • Rental Vehicles

      You can go to SunPass.com and add the license plate of the...

    • Cash

      Please take one of the provided Pay-By-Mail envelopes,...

    • FTE Toll Rates

      The toll rate schedules are listed below for each region of...

    • Contact Us

      If you need help with your SunPass account, or if you have...

    • System Maps

      Milepost 263 Bldg. #5315 P.O. Box 613069 Ocoee, Florida...

    • Traveler Information

      florida's turnpike traveler information Providing Safe &...

  2. www.sunpass.com › en › supportContact Us - SunPass

    There are several ways to contact us if you have questions about your SunPass account or need any assistance. Email Us. Click to Send Us an Email. Call Us. In the U.S. and Canada: 1-888-TOLL FLA (1-888-865-5352) FAX: 1-888-265-1725 (except Canada) Monday to Friday, 7:00AM - 7:00PM. Closed Saturdays and Sundays.

  3. If you need help with your SunPass account, or if you have questions related to SunPass, TOLL-BY-PLATE or a Toll Enforcement Invoice, please contact 1-888-TOLL-FLA (1-888-865-5352) or visit the SunPass customer service page.

  4. Customers can choose to pay their tolls electronically using SunPass (the preferred method), another interoperable transponder, cash or TOLL-BY-PLATE. Customers can determine in advance how much a trip will cost in Florida by using the Toll Calculator.

  5. Pay for tolls in Florida, plus 21 other states with just one account. SunPass PRO works in Florida, Georgia, Kansas, Oklahoma, and parts of Texas, plus everywhere E-ZPass is accepted.

  6. You should immediately add your updated payment information on the Website, Mobile App or call the SunPass Customer Service Center at 1-888-TOLL FLA (1-888-865-5352).

  7. Tampa Hillsborough Expressway Authority 1104 East Twiggs Street Suite 300 Tampa, FL 33602 Toll-By-Plate/SunPass Payments: 1-888-865-5352 Collections: 1-877-258-5205