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  1. The Michigan Department of Corrections' vendor for prisoner telephone service is Global Tel*Link Corporation (GTL). Please be aware that there are telephone service providers who claim to be able to save customers money for inmate calls. One such company uses the acronym "PCS" (Prison Call Solutions).

  2. WARNING: Regarding Telephone Service Providers. The Michigan Department of Corrections' vendor for prisoner telephone service is Public Communications Services (PCS), Inc. Please be aware that there are telephone service providers who claim to be able to save customers money for inmate calls.

  3. Help Center – Provides Friends and Family with a variety of support features, including live chat with customer service, submitting support tickets, and keyword content searches. FAQs How-to Instructions

  4. The phone service provider for Michigan is PCS, which is operated by Global *Tel Link (GTL for short). You can setup your AdvancePay GTL account over the phone by calling 1-855-466-2832 or by visiting their website at offenderconnect.com .

  5. For any questions regarding our calling options, friends and family members should call GTL at 877.650.4249. How can I have an inmate call me or how do I receive calls from an inmate? How do I block calls from an inmate? How can I remove a block from calls from an inmate?

  6. WARNING: Regarding Telephone Service Providers The Michigan Department of Corrections' vendor for prisoner telephone service is Public Communications Services (PCS), Inc. Please be aware that there are telephone service providers who claim to be able to save customers money for inmate calls.

  7. AdvancePay® is ConnectNetwork™’s fastest and most convenient phone service connecting friends and family members to inmates. It’s simple. When you create an AdvancePay account, you’re creating a prepaid collect calling service that allows an inmate to call your phone number using deposited funds.

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