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  1. Join the 1,570 people who've already reviewed PetSmart. Your experience can help others make better choices.

  2. 29 Οκτ 2024 · How do I know I can trust these reviews about PetSmart? 4,547,329 reviews on ConsumerAffairs are verified. We require contact information to ensure our reviewers are real.

  3. Do you agree with PetSmart's TrustScore? Voice your opinion today and hear what 1,567 customers have already said.

  4. Complete scam. My dog destroyed toy in under 5 minutes. Customer service phone number does not work. Website says parent company is PetSmart. Contacted local store and was told “not true”! Beware! Don’t waste your money! Date of experience: October 30, 2024

  5. 20 Απρ 2024 · Phone: Call 1-888-839-9638 to speak with a customer care representative. The line is available Monday-Friday from 8 am-9 pm and Saturday-Sunday from 9 am-9 pm EST. Email: Send a message detailing your complaint to customercare@petsmart.com. You should receive an acknowledgment within 24-48 hours.

  6. Verify your phone number Enter the 6 digit code sent to the phone number ending in undefined If you have not received a code within 2 minutes, you can re-send it.

  7. View customer complaints of PetSmart, BBB helps resolve disputes with the services or products a business provides.