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There, you'll find information that can help you log in to and use your Blue Cross and Blue Shield of Illinois (BCBSIL) member account, understand your health insurance plan and answer some of our members' most common questions.
- Providers
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- Providers
For Members. If you’re not a member of the media, please call 800-654-7385 to be directed to the appropriate area. You can also send us a secure message in Blue Access for Members SM.
Need help shopping for a plan? Find your plan type listed below and that number will put you in touch with a product expert. Already a member? Log in to get a more personalized experience. Individuals & Family Plans (under age 65): 1-844-305-6963. Medicare Advantage Plans: 1-855-731-1090 (TTY/TDD: 711)
Blue Cross and Blue Shield of Illinois is proud to be the state’s only statewide, customer-owned health insurer. We are also the largest provider of health benefits in Illinois, serving more than 8.9 million members in all 102 counties across the state.
Log in to your account to access your health plan information: Find an in-network doctor, hospital or other provider. Pay your bill. Review benefits, account balances, claims status and more. Order or print a replacement member ID card. Choose how you’d like to get your BCBSIL communications.
Blue Access for Members SM. With a BAM account, you'll have your health plan info, all in one place. Make a payment, find a doctor, check your claim status and get an overview of your coverage. Sign up or log in to your account.
Find the information you need about your health care benefits by chatting with an Empire representative in real-time. Log in to Empire.com or use the Sydney Health app to start a Live Chat.
