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  1. 22 Οκτ 2015 · On December 6th,2020 immediately after making a deposit, I received a message (upon trying to login to the software) that stated "Your stars account has been frozen. Please contact us at support@starsaccount.com for more information."

  2. You’ll only need to remember one username and one password to access any of our products and brands available in your region. You’ll have one wallet and one account balance, so managing your deposit and withdrawal methods - plus any self-imposed limits or restrictions - is much easier.

  3. 7 Σεπ 2010 · You can contact the customer support from your PokerStars client or via website: https://www.pokerstars.eu/poker/room/support/ (or if you play in other pool than .eu you have to find the suitable one). PokerStars doesn't steal you money. Make sure you read all the instructions carefully.

  4. 9 Φεβ 2010 · Since your account is frozen, you won't be able to use the in-client support tool. Check to see if there is a telephone number that you can use. It is also possible that one of your email messages will get a reply, but be patient, since staff is short, and task lists are long these days.

  5. 1 Νοε 2024 · There are a few reasons why your Pokerstars account might be frozen. One common reason is verification issues. If your account details haven’t been verified, Pokerstars may freeze your account until you provide the necessary documents, like a utility bill or passport, to confirm your identity.

  6. I’ve seen people posting online that they’ve been waiting months with no response - I could really use access to the money in my account. Has anyone here had this problem and managed to it sort fairly quickly? Or have any other advice for contacting PokerStars? Thanks for any assistance guys!

  7. 23 Νοε 2018 · What are the main reasons for the PokerStars account blocking or restriction. Instructions on how to delete PokerStars account and how to reopen it.

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