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  1. With the Post-App, you can conveniently track and manage your consignments at any time, even when you’re on the go. Simply download and log in with the Customer Login.

  2. To ensure that you can find a consignment that you send or return in the consignment overview, please make sure that you mail your consignment using your account (e.g. pick@home) and that your sender address matches the one registered in your Swiss Post Customer Login.

  3. account.post.chDie Post

    Login to the Swiss Post's customer portal "Meine Post" using the secure SwissID solution for easy and quick access to all online services.

  4. Do you need help? If so, you can reach our customer service team by chat, hotline or WhatsApp.

  5. Mit «Meine Sendungen» erhalten private Kundinnen und Kunden kostenlose Informationen zum Sendungsstatus und können ihre Sendungen steuern. Auf einen Blick: Kostenlose Information per E-Mail und Push-Nachricht in der Post-App (SMS optional) Empfang steuern: Tag, Zeit und Ort.

  6. You can track the status of your consignment conveniently via our “My consignments” online service. If no delivery event is available and the delivery time has been exceeded by several working days, the sender can start an enquiry. For enquiries regarding registered letters, PRIORITY Plus and parcel consignments, we require the following ...

  7. Manage your mail easily online: change an address, select a delivery location, issue an authorization or have your mail redirected.

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