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  1. Instruct Swiss Post to forward your letters and parcels to your new address. It is advisable to place an order with us no later than four working days before your move. Receive your mail without interruption.

    • Change

      Inform us of your new address and use the various...

  2. Inform us of your new address and use the various value-added services to ensure you keep receiving your consignments in your new home. Free of charge. Changing your personal customer address data held by Swiss Post. Basis for value-added services (notification of move, redirect mail etc.)

  3. Change your personal customer address in Swiss Posts database. Arrange a forwarding order with Swiss Post. Add other people for whom the current order applies. Select an individual start date from which the change of address or forwarding is to apply (starting immediately or from a specific date).

  4. Register a change of address and have your personal customer address updated in Swiss Posts database without having your mail forwarded.

  5. Tracking. The shipment status of all items (including returns) can be tracked at any time using Swiss Post's Track&Trace system. Swiss Post offers all Swiss recipients the option of subscribing to the "My consignments" service.

  6. Enter tracking number to track Swiss Post shipments and get delivery status online. To track consignments, you need the consignment number that is assigned to each consignment (for examples, see “Consignment numbers”: What are the typical formats for consignment numbers?)

  7. Track and trace Swiss Post package. Find out where your package is right now ⭐ Track your Swiss Post parcel or EMS shipment from Switzerland by tracking number.

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